FAQs

 

What is a catio?

A catio is a patio for your cat that provides them with safe outdoor stimulation and fresh air.

What does a catio cost?

We offer standard packages for the Single Level and Double Level Catio at 4 ft long. Units can be made in custom lengths and multi-level. (Additional fees apply).

What does the single level catio package include?

  • Catio @ 4ft long.

  • 5mm Clear plastic window screen insert with cedar frame (up to 4’x2’).

  • Cat Door (6”x6”, up to 15 lbs).

  • Installation (up to 10ft high) included within the shaded map area (see below).

What does the double level package include?

  • Double Catio @4ft long.

  • 5mm clear plastic window screen insert with cedar frame (up to 4’x2’).

  • Cat Door (6x6, up to 15 lbs).

  • Custom Side Access (up to 24”x32”).

  • Installation(up to 10ft high) included within the shaded map area (see below).

Where and on what type of dwellings can catios be installed?

Our catios are intended to be mounted across, around or beside a window of you home, whether its brick, wood or vinyl siding.

Is the Installation cost included?

If you live within the Hamilton area, the price of the catio includes the installation fee (up to 10ft high). See the adjacent map. For travel outside this zone, and/ or installations higher than 10 ft, additional fees apply. Please contact us for more info.

Additional fees apply for installations outside the shaded area.

What is the process?

  • Submit E-Estimate form in our Contact section.

  • A representative of E I Catios will contact you with an estimate.

  • Arrange for on site visit to Confirm location and dimensions. Sign contract, pay non refundable deposit of 40%.

  • Final Installation, Payment in full is due.

How long does the process take?

1-2 weeks upon signing contract.

**Due to the current COVID-19 pandemic, this time frame may be extended.

What payment methods do you accept?

We accept cash, credit card and e-transfer.

Do you sell catio accessories?

Coming Soon…

Do your catios come with a guarantee of some sort?

We take great pride in building you and your human a high quality, long lasting catio. We select the best quality materials to ensure a long life for your catio. If any conditions arise, we will always work with you to resolve the issue to ensure the utmost safety and happiness for you and your owner.

Does the catio stay on my window all year long?

Yes. Your catio is made to withstand our great Canadian winter.


Do you use any wood sealing products on the catio?

We use natural cedar lumber to build your catio. Wood surface treatments are up to the homeowner.

*All of our models can be modified to accommodate a variety of widths.